This is not an emergency or crisis service. If you are in immediate danger or need urgent medical attention, please call 999.
Who can access the helpline?
Our helpline is for anybody aged 16 or over who has been affected by rape, sexual abuse, sexual assault, or any other type of sexual violence.
It doesn’t matter whether it happened recently or a long time ago, we are here for you.
It also doesn’t matter if you have or haven’t told the police about what happened.
We can also give information and support to friends and family, as well as professionals supporting victims and survivors.
What will happen during a call or chat?
During a call or a chat, we are here to listen and support you.
You don’t need to tell us anything that you’re not comfortable sharing. But if you do want to talk about what happened, we will always listen and never judge.
We won’t tell you what to do or put any pressure on you. Instead, we’ll tell you what options are available, and help you think about what you’d like to do next (if anything). It’s also fine if you aren’t sure or if you just want to talk.
You can take the conversation at your pace, and you can end the call or chat at any time.
Is it a private conversation?
The Helpline is an anonymous and confidential service.
This means that we do not take any contact details before you start a call or a chat. We also do not share any of your information with anyone else, except in rare circumstances where a child or vulnerable adult may be at risk of serious harm.
📞 If you speak on the phone, the other person won’t be able to see your phone number.
💬 If you contact us by webchat, the other person will be able to see the IP address of the device you are using.
