If you have been affected by rape or sexual abuse, you can get specialist, confidential support from Rape Crisis helplines. Contact our Live Chat Helpline, the National Telephone Helpline, or your local Rape Crisis Centre. Find out more about what to expect below.
Local Rape Crisis Centres
Many local Rape Crisis Centres provide confidential helplines.
They have local or Freephone numbers, so they’re low cost or free to ring, and will usually be able to call you back if you’re worried about the cost of a call. Some also provide email and SMS (text) support if you prefer to get in touch that way.
The National Helpline is a telephone helpline provided by Rape Crisis South London.
It is open between 12:00-14:30 and 19:00-21:30 every day of the year – call 0808 802 9999.
Live Chat Helpline
You can also have an anonymous text-based chat with a specialist operator on our Live Chat Helpline, available on this website.
What to expect
We know that speaking to someone about what has happened and how you feel can seem like a very big step.
All Rape Crisis helplines are staffed by women who have had specialist training.
They will always listen to you, believe you, and support you. They can also give you information if that is what you want.
Your call or chat session will always be led by you. You can go at your own pace, and you don’t have to talk about anything that makes you feel uncomfortable. Helpline staff will never judge you or put pressure you.
All the helplines are confidential services. This means that anything you tell us will stay private. The only exception is in very rare circumstances, such as if a child is in immediate danger. Staff will discuss this with you if this happens.
Many services are anonymous. You don’t have to give your name if you don’t want to.
Our helplines are only available at certain times, due to limited resources.
However, you can often leave a phone message or send an email to your local Centre, and someone will call you back during opening hours.
Sometimes, you might find it difficult to get through to a Rape Crisis helpline during opening hours. This is usually because there is a high demand for the service and the helpline staff are talking to other callers.
We understand that this can be frustrating or upsetting, especially if it’s your first call and you’ve been ringing for a long time. If this happens, please keep trying. We’re here for you and we want to listen.
We're here to help
Rape Crisis is for those who have experienced sexual abuse, rape or any kind of sexual violence.
Our services are free and there are different ways you can get in touch.